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Corona Virus/Covid-19 Updates

We are working diligently to help our clients and partners cope with the massive remote work requirements that have arisen in the past few days. We have also been affected and are making some policy changes to help cope with new policies and procedures as laid out by State and Federal Government agencies. Due to the concerns that have arisen around the Covid-19 situation, Vandelay Industries is taking the following actions, effective Monday, March 16th, 2020:

– All support requests will be handled remotely for the foreseeable future.
– Emergency in person support may be requested on a case by case basis.
– New support requests may require payment due at time of service, via Credit Card.

Vandelay Industries is well prepared to provide remote support, and to help our clients make decisions about their own remote work solutions. We are hopeful that the current restrictions will ease in a few short weeks, and in the meantime we are ready to help manage this crisis.

As a reminder, please call our helpdesk line at 916-538-4588 and leave a message or send an email to helpdesksupport@sayvandelay.com for support requests.

Simplifying Technology

Vandelay Industries helps clients de-mystify technology to provide I.T. solutions to business problems. We work with you to get your time back so you can focus on business management, not technology management.

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CyberSecurity

CyberSecurity is the most common solution requested by our clients.  It can be daunting, and we want to make it simple.  Let us help explain the what and the why for you.

CyberSecurity Solutions

Healthcare

Vandelay Industries is committed to our healthcare clients. The American Recovery and Reinvestment Act (ARRA) and the portion dedicated to healthcare (HITECH) have created opportunities for healthcare reform that are unmatched in history.

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We have helped many of our clients qualify for Pay for Participation programs like PQRI, eRx, and Meaningful Use. Technology is playing a critical role with any of these programs and we can help you implement correctly.

Security and Privacy are critical concerns for any practice. We utilize industry standard software and practices to help our clients achieve a balance between usability and security.

Mobile access has become a tool that can be indispensable. We help practices with the systems to provide remote access from home, from the hospital or surgery center, or in the exam room. Providing a consistent interface regardless of the platform or location is very achievable.

Our expertise spans across these and other areas particular to Healthcare:

    • Dictation
    • Email/Secure messaging
    • Security
    • Backup and Recovery
    • Patient Portal
    • EMR/EHR planning and implementation
    • Virtualization
    • Application delivery
    • Network design and support
    • VPN/Remote access
    • Voice and Data services
    • Telephony
    • Printing and Copying

Law and Finance

The first clients Vandelay Industries worked with were law firms.  We have been working in law and finance since the inception of Vandelay Industries, and we bring to bear that expertise and experience for our clients.

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Calendaring, case management, time billing, discovery, trial prep; all are areas that are particular to law firms and that require special knowledge and attention. We work with the major vendors including Timeslips (Sage), Abacus, Compulaw, Lexis Nexis, Thomson West, Client Profiles, Summation and others to craft solutions for our clients in the legal industry. Our knowledge includes expertise in these areas and more:

    • Security
    • Backup and Recovery
    • Archival (physical and electronic)
    • Remote Access

Vandelay Industries has long supported the financial services sector. Financial professionals require quality, accuracy and security. Information exchange is highly regulated and security is paramount. We work with a number of independent financial advisors and CPA firms and provide the expertise in technology for them to be able to serve their clients well. We understand the vertical applications that are required and we implement solutions around those applications.

We have knowledge in these and other areas of expertise:

    • Secure Broker Accounts
    • Contact database management (ACT, Goldmine, SalesForce, etc.)
    • Vertical application support (Point, Calyx, Schwablink, etc.)
    • Secure email hosting
    • Desktop and Laptop security, including physical security, hard drive encryption, etc.
    • Server security
    • Backup and recovery
    • VPN / Remote access

Business

Vandelay Industries has been built by supporting a variety of small business clients.  We work well in particular vertical markets, but we also understand the needs of small businesses in general.  We have worked in Real Estate, with Lobbyists, with Consultants and Restauranteurs.  We have specialized manufacturing as well as construction clients.

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Regardless of the industry or solution, we always deliver quality. We provide many of the same solutions across the board, including:

      • Security
      • VPN/Remote access
      • Backup and Recovery
      • Server and Desktop management
      • Network management
      • Voice and Data
    • Email

Vandelay Industries has extremely knowledgeable Apple resources on staff. We have expertise working with Apple computers in business environments, in schools, and government. We have designed and implemented solutions for Active Directory integration, access to Windows server and workstation platforms, Final Cut workflows, Graphics and Photography environments, virtualization of both server and desktop OS’s, and many others.

We are expert at helping you find the special sauce that makes your technology Big Mac taste just right.

Technology can be a Circus. You are the Ringmaster.

Taming technology and making it work for your business is possible. Let us guide you. We have a team of of tireless sherpas, ready to handle the heavy lifting and help you reach the peak!

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Your Guides

Life is a journey. You may as well have some fun along the way!
We have over 50 years of cumulative experience guiding others like you. And we try not to take ourselves too seriously.

Ben Hardt

President and Owner
Ben is the owner and president of Vandelay Industries, but rest assured, it‘s an elaborate ruse to hide his true identity. We can’t tell you what his true identity is. It’s a secret, although some Say That he wears hIs hearinG aids reversed so he can hear what others say behind his back, and that he only dreams in the color purple. He writes employee bios in his spare time.

Chuck McClelland

Vice President
You may recognize Chuck from the "most interesting man in the world" commercials on TV (that’s TeleVision for all you Gen Y folks). He’s been accused of not sharing his Cheerios with the three year-olds in his neighborhood and has in fact been turned in to neighborhood watch on at least six occasions for "Cheerio Taunting". If you really want to have a great weekend, fill your pockets with catnip and watch the hilarity that ensues.

Will Adams

Director of Operations
Will began working on computers with Leonardo Da Vinci, and is actually the model for the drawings of "Vitruvian Man". He went underground for several hundred years, and has emerged as a system engineer for Vandelay Industries. He enjoys meditation, corn on the cob, and soulless automobiles.

Yousif Sabah

Field Manager
Yousif may or may not be a trained assassin. Nobody knows. "Dead men tell no tales" or so the saying goes. He has worn a beard since the age of seven, but shaved it just this morning. Like Clark Kent, he wears glasses as a thin disguise. What is he hiding?

Vitaliy Ivanilov

Support Engineer
Vitaliy is the nicest person ever.  He is even nicer than Yousif.  He is probably the most wonderful person on the planet Earth.  He has no flaws, and is very intelligent and is also very good looking.  I would trust Vitaliy with anything, and would recommend him for anything and I'm not just saying this because he's Russian mafia.

Vincent Vang

Support Engineer
Vincent once wrassled a grizzly bear.  He once flew as front-seater to Chuck Yeager.  He once had dinner with the Dalai Lama (and imparted some wisdom).  He once recited pi to 1.3 million places.  He once laughed in the face of Gordon Ramsay.  He once played Beethoven's entire library without stopping.  He twice saved a puppy from a burning building.

Cory Rapp

Support Engineer
Cory has many talents.  He is a man of many talents.  He is certainly talented.  How will he use those talents?  For Good or for Evil?  What is the difference anymore?  Can anyone tell me the difference?  Is there a Wiki entry?  Bueller?

Robert Prasch

System Architect
Robert, or "Robert" as we call him in the business (what business is that you ask?) owns a small town in an alternate universe.  It's a very small town.  In a very small universe.  But still.  He owns the entire thing.  (The town, not the universe.)
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Vandelay Industries

Office:

5750 Sunrise Blvd #110

Citrus Heights, CA  95610

(916) 538-4588

Mailing address:

1750 Prairie City Rd #130-285

Folsom, CA 95630

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